Invitation to a Workshop for University Registrars and Administrators (Information & Skills Exchange Programme)

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Invitation to a Workshop for University Registrars and Administrators (Information & Skills Exchange Programme)

This workshop is being organised by the Association of African Universities in collaboration with the University of Dar Es Salaam, Tanzania. Further details are provided below:

DATES: 20th-22nd September, 2021

VENUE: University of Dar Es Salaam,  Tanzania


CONTACT DETAILS: +233 263 129 798 and

WORKSHOP FEES: US$650. 00 per  international delegate (To cover Tea/Coffee Breaks, Lunch + Refreshments, Certificates, Workshop Training Materials, Local Transport only) & US $300.00 (697 800TS)  for Tanzanians . The discounted rate for local participants is to encourage local participation in the host country for maximum benefit.

Team Tour = $100 per delegate (Optional and to be paid in cash on-site)

COORDINATOR: Dr. Violet Makuku-Quality Assurance Specialist, Workshops Coordinator & Project Manager-Harmonization of African Higher Education Quality Assurance & Accreditation (HAQAA) Initiative, (AAU)


Please download the Full Call/Concept Note HERE


Background and Rationale

For every Higher Education Institution (HEI), the registrar’s office is the axis on which every activity spins and the hub of staff, students and alumni’s data for everything related to them. Due to the vital role of the Registrar’s office in administrative excellence and students’ academic success, the registrar, who is one of the principal officers, should see himself/herself as a peer of academics and a partner in the delivery of educational programs. As the steward of the academic record and the keeper of institutional data, the registrar is in a unique role at the institution. An institution needs good data to advance its initiatives. The registrar, who sits at the crossroads between student service and academic programming, is distinctly suited to use the data at hand to help shape discussions and decisions in the context of desired educational outcomes for the institution and students alike. While serving and advancing higher education by safeguarding the academic integrity of the institution, there are broad professional principles of good practice, management, and conduct that should be followed. When these principles are not being followed, those served by the registrar’s office, majority of whom are students, are the ones that bear the consequences of a disengaged office. The registrar must be current, consistent and professional to ensure the integrity of degrees and maintain the ability to accurately advise students about degree requirements and other administrative requirements. Continuous professional development is central to enabling the registrar perform at optimal level for the overall benefit of his/her institution. It is against this backdrop that the Association of African Universities (AAU) is organizing a capacity building workshop for university registrars in universities and colleges in Africa. The workshop addresses one of AAU’s strategic goals of strengthening the delivery capacity of HEIs through enhanced leadership and management capacity development.

Objectives and Expected Outcomes 

The overall goal of this event is to enhance the capacity of the African Higher Education Institutions (HEIs) Registrars and Administrators to deliver as custodians of records in HEIs in. The expected outcomes include:

  • Improved knowledge about staff and students’ records management and processes of records retention, disposal, transcript guide and records archiving.
  • Improved knowledge of innovative approaches to staff and student recruitment, admission, registration and displacement.
  • Enhanced awareness of the examination management processes and best practices.
  • Improved knowledge on how to organise effective online support services for students.

 Workshop Modules

The modules to be covered include:

Module 1: Quality Assurance in Registry Services & Systems / Professional Development of Registrars

Module 2: Management of Staff Recruitment/Hiring, Suspensions, Terminations & Retirements

Module 3: Management of Student Recruitment/Admission, Registration and Displacement

Module 4: Staff & Students’ Records Management: Retention, Transcript Guide, Disposal and Archiving

Module 5: Curriculum Management and the Role of the Registrar

Module 6: Examination Management

Module 7: Student Online Services

Module 8: Graduation and Commencement


The workshop will be held over a period of three days and will include the use of case studies, focused group discussions, experiential learning (Live Case Study of the University of Dar es Salaam), presentations and sharing ideas, knowledge and skills. The workshop will develop a strategy of follow-up to ensure that university registrars are implementing the good practices to be learned from the workshop at their various institutions of higher learning. The participants will have the opportunity to engage in dialogue with peers on the various challenges at their universities and strategies to overcome them. A post workshop report will be compiled and recommendations made will be integrated into improving subsequent workshops.

Target Participants

  • Registrars
  • Enrolment Managers
  • Provosts
  • Deans and Faculty
  • Academic Advisors
  • Staff of the Registry Departments.
  • Examination Managers and All who are interested in learning.

Please download the Full Call/Concept Note HERE

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